Welcome to rneok.com ("Site"). By accessing or using this Site, you agree to be bound by these Terms of Use ("Terms"). These terms govern your interaction with our cutting-edge digital marketplace, including browsing, purchasing tech products, and engaging with our platform. Please read them carefully as they contain important information about your rights and obligations.
This Site is designed for tech enthusiasts and professionals seeking the latest digital products. You may not: (1) use automated bots to scrape product specifications or pricing data (critical for protecting our proprietary tech database), (2) reverse engineer any software or hardware purchased through our platform (as our focus is legitimate end-user distribution), or (3) attempt to compromise site security (e.g., testing vulnerabilities in our checkout system). Violations may result in immediate account termination and legal action. We monitor all user activity to maintain platform integrity for our community of tech professionals.
All content on the Site—including product schematics, technical specifications, firmware descriptions, and proprietary software documentation—is protected under international intellectual property laws. This includes our unique product comparison algorithms and device compatibility matrices which represent years of technical development. Unauthorized reproduction, modification, or commercial use of this technical content is strictly prohibited and may result in civil and criminal penalties. Certain product images and specifications are used under license from manufacturers and are subject to additional restrictions.
While we strive for technical accuracy in all product descriptions (including specifications, compatibility details, and performance metrics), the rapidly evolving nature of technology means some information may become outdated. We reserve the right to correct technical inaccuracies (e.g., processor speeds, connectivity standards) at any time and may cancel orders affected by such errors. In case of cancellation due to technical specification errors, we will issue a full refund and notify you of the correction. Always verify critical specifications with manufacturers before making purchasing decisions.
Due to the specialized nature of our products, we may limit quantities per customer (particularly for limited-edition tech releases or components with supply constraints). We reserve the right to cancel orders that appear to be for commercial resale (e.g., bulk purchases of graphics cards or processors) without notice. Our platform prioritizes individual tech enthusiasts and professionals seeking equipment for personal or business use. All orders are subject to technical verification and may require additional authentication for high-value items.
Given the specialized handling required for tech products, processing times may take 7-10 business days before shipment. International orders may require additional time for customs documentation and technical compliance verification. We use specialized carriers with tech product expertise to ensure proper handling of sensitive equipment. Tracking information will be provided once your order has been technically verified and shipped. Some products may require signature confirmation due to their value.
You may return most unopened tech products within 21 days of delivery for a full refund. Due to the sensitive nature of electronic components, opened items may only be returned if defective and must include all original packaging and accessories. Special return procedures apply to software licenses, custom-configured systems, and certain high-value components. Refunds will be processed within 14 business days after we receive and verify the returned item's condition. Some products may be subject to a 15% restocking fee if returned without original packaging.
The Site may link to technical forums, manufacturer specifications, or developer communities where our products are discussed. These external resources are not under our control, and we disclaim responsibility for their accuracy, security practices, or content. When accessing technical resources through third-party links, always verify information with official sources. We do not endorse unofficial firmware modifications or unauthorized technical documentation that may be linked from external sites.
The Site and its technical content are provided "as is" without warranties of any kind. We do not guarantee: (1) uninterrupted access to the Site (critical for a tech platform where updates occur frequently), (2) that specialized components will remain in stock (due to global supply chain factors), or (3) that all technical specifications will be error-free (though we make every effort to ensure accuracy). Use the Site and any technical information obtained from it at your own risk.
To the fullest extent permitted by law, rneok.com shall not be liable for: (1) delays in shipping due to technical verification processes or customs inspections, (2) incompatibility between components not explicitly listed as compatible on our platform, (3) damages from using the Site (e.g., reliance on technical specifications that later require revision), or (4) third-party actions (e.g., manufacturer firmware updates that affect product performance). This limitation applies even if we were advised of potential technical issues, allowing us to focus on providing cutting-edge tech solutions without excessive liability exposure.
We may update these Terms to reflect technological advancements, changes in industry standards, or legal requirements affecting the tech sector. Updates will be posted on the Site with an effective date. Your continued use after the effective date constitutes acceptance of the revised terms—essential for maintaining compliance in the rapidly evolving digital technology landscape. We recommend checking these Terms periodically, especially before making significant tech purchases.
For technical support inquiries or questions about these Terms, please contact our support team at: [email protected]. Please include detailed technical information when contacting us about product-specific issues to facilitate faster resolution. Business Address: Phone: