Welcome to Rneok – your go-to hub for cutting-edge tech gear. By placing an order, you agree to these terms.
We accept Visa, Mastercard, American Express, Discover, and PayPal. All transactions are encrypted for security. Your payment must clear before we process your order. Failed payments will automatically cancel the transaction.
After checkout, you'll receive an automated confirmation email within 15 minutes. This serves as your digital receipt. Verify all details carefully – including product specifications, quantity, and shipping address – as changes cannot be made once processing begins. Suspicious orders may require additional identity verification.
While we maintain real-time inventory tracking, we reserve the right to cancel any order due to stock discrepancies, pricing errors, or suspected fraudulent activity. In such cases, you'll receive immediate notification and a full refund. Bulk purchases (10+ identical items) may require manual approval.
All listed prices reflect USD amounts exclusive of applicable taxes and duties. International customers are responsible for any customs fees. During checkout, you'll see a complete breakdown including: product subtotal, shipping costs, and estimated taxes (where applicable). Price adjustments are not offered post-purchase.
Orders typically process within 3-5 business days (excluding weekends/holidays). Transit times vary by destination: 5-10 business days domestically, 7-21 days internationally. Tracking numbers are generated upon shipment. Delays caused by carriers, weather, or customs are beyond our control. Signature may be required for high-value packages.
You may return unopened items within 21 days of delivery for a full refund (minus shipping). To initiate a return, email [email protected] with your order number. Buyer pays return shipping unless the item is defective/damaged. Refunds process within 10 business days after we receive and inspect the returned merchandise. Software and personalized items are final sale.
Most electronics include a 1-year manufacturer's warranty. Contact us for warranty claims – we'll facilitate communication with the manufacturer. Proof of purchase is required. Consumables (like batteries) and accessories are covered for 90 days.
For order inquiries: [email protected] (response within 48 hours). Business Address: